Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed.Monthly installment charge bill credit: For certain device offers, bill credits will be applied to your bill in equal amounts towards the device installment charge over the entire agreement term, typically 30 or 36 months. Subject to the specific terms of the offer, the minimum requirements are that: Your services must remain active and in good ...Dec 19, 2020 · I never signed up for Next Up but found it has been on bill for months. Started after a new phone was purchased in a At&T store. Was going to pay cash for the phone but representative told me I... Total Money Lost on Early Upgrade: You will lose your trade-in credits from the previous phone = $400. You will lose your AT&T Next Up fee for 18 months ($6 x 18 months) = $108. Total loss ($400 + $108) = $508. Therefore, AT&T Next Up is not an attractive value deal for those who want to save money.Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more.Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill.Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ...When it comes to the PHONE and NXTGENPHONE configurations, they both allow you to access the data network. PHONE is dedicated to handle 4G HSPA+ and LTE speeds which should be the default APN for 4G/4G LTE smartphones. The NXTGENPHONE setting also supports 4G LTE data. There aren’t huge differences in these APNS and are provisioned to support ...Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill. Use our sample bill guide to help understand your AT&T bill.::: ... Check your bill, set up AutoPay, or make a payment. Get AutoPay. Pay without signing in. View my bill. Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans. Sep 4, 2023 · Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ... After you pay your device in full, you can upgrade (no need to turn in your old device). Pay off your phone in 36 months. Low monthly payments. $0 down*, 0% interest. *Requires well-qualified & eligible svc. $0 down for well-qual. customers only. Tax due at sale. Limits and restrictions apply. See store for details. Yes your bill will be adjusted. Here is why it doesn't show correctly. The bill posted online closed on May 16, before you mailed your payment. What you are seeing is the bill as it was printed and sent to you. AT&T can't just change the bill after the fact because you've already made a payment.The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward. Good to know: If you cancel in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date. If you have an installment plan The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill.AT&T Installment Plan. AT&T Next Every Year is similar to AT&T Next, but with a few differences, with the first being that you're able to upgrade to a new smartphone every 12 months rather than every 24 months. Furthermore, you're able to pay off your smartphone in 24 monthly installments compared to 30 monthly installments.Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ...Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresNext is AT&T's early upgrade program. It lets customers purchase newer smartphones and tablets without having to wait until they're eligible for an upgrade or having to pay an early upgrade fee ...Mar 2, 2023 · There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m. Aug 16, 2022 · Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there. To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account.Dec 19, 2020 · AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ... Next is AT&T's early upgrade program. It lets customers purchase newer smartphones and tablets without having to wait until they're eligible for an upgrade or having to pay an early upgrade fee ...Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Sep 16, 2021 · The iPhone 13 Pro Max provides new and improved specs and features. AT&T is offering even more value for Next Up customers upgrading to the newest smartphones! Beginning 9/17, for a limited time, the iPhone 13 Pro and Pro Max will be available for up to $500 Off! $500 in bill credits ( $13.89/month over 36 months ) Mar 28, 2023 · AT&T Installment Plan. AT&T Next Every Year is similar to AT&T Next, but with a few differences, with the first being that you're able to upgrade to a new smartphone every 12 months rather than every 24 months. Furthermore, you're able to pay off your smartphone in 24 monthly installments compared to 30 monthly installments. Here are the steps to cancel AT&T Next Up: Sign into your myAT&T account. Go to the account overview and select See my bill. Select Manage installment plan under Billing & payment options. Select Learn about or cancel Next Up. Follow the prompts provided. 0. 0.We want to keep your info safe. We haven't noticed any activity in a while. We're redirecting you for your security. OK, got it!AT&T Installment Plan. AT&T Next Every Year is similar to AT&T Next, but with a few differences, with the first being that you're able to upgrade to a new smartphone every 12 months rather than every 24 months. Furthermore, you're able to pay off your smartphone in 24 monthly installments compared to 30 monthly installments.Dec 7, 2022 · Go to your account overview. Scroll to My devices and select Manage device for the device you want to check. Look in Device info. You will have an ETF if you have one or two-year service agreement and cancel after 14 days for consumer wireless service or 30 days for business wireless service. You won’t have an ETF if you’re on an ... Combine charges for many AT&T accounts into a single invoice with Convergent Bill. Or create multiple convergent bills. With one invoice, you make just one payment! You decide which accounts to include in your bill – click for more information about AT&T Convergent Bill.2 years ago. It is not added when you change plans, it is added when you purchase a new phone. The $5 next up charge allows you to upgrade early with the return of the phone after you have paid it off at least 50%. It can be removed by you online. Be aware that if you remove it you must pay off the phone 100% And then it is yours to keep or ...Mar 24, 2023 · A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge. Jan 10, 2023 · Charges on your bill. Here’s why your first bill can be higher than average: It has one-time activation fees and equipment charges. We bill you for your first full month of service in advance. If you start service in the middle of a bill period, you’ll have charges for the days you used the service. We haven't noticed any activity in a while. We're redirecting you for your security.Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ...To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account. To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account. Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill. Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ... Sep 4, 2023 · Bottom Line. AT&T Wireless offers cell phone plans with unlimited talk, text and data and mobile sharing plans. No-commitment prepaid plans are also available. AT&T isn’t the cheapest wireless ... Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresWhen you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only.Jun 15, 2023 · Check online. Go to Profile and select Billing & payment options. Under Payment options, select Manage payment activity & options to see your scheduled and recent payments. Press *225# ( *BAL# ), or *725# ( *SAL#) for Spanish, from your AT&T wireless phone to get a text with your last payment details. Sign in to check your payment history. Total due: See the bill guide Bill & payments Check your bill, set up AutoPay, or make a payment. Get AutoPay Pay without signing in View my bill ID & password Forget your user ID or password? We can help. Browse topics Account access, IDs & passwords Learn how to create an ID, sign in, and manage your account. Billing & paymentsMar 27, 2022 · I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ... The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.Non-return charges of up to $850 may be added to your wireless bill for failure to return your defective or damaged device. Once your claim is approved, you can receive your replacement device as soon as the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next day delivery. Other Coverage AT&T Installment Plan. AT&T Next Every Year is similar to AT&T Next, but with a few differences, with the first being that you're able to upgrade to a new smartphone every 12 months rather than every 24 months. Furthermore, you're able to pay off your smartphone in 24 monthly installments compared to 30 monthly installments.There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ...Instead of paying full price up front for a new phone, you can choose to pay with low monthly installment plan payments. You’ll get the latest phone for as low as $0 down with no interest or finance fees.There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.I never signed up for Next Up but found it has been on bill for months. Started after a new phone was purchased in a At&T store. Was going to pay cash for the phone but representative told me I...Next steps. It’s easy to switch your wireless plan. Go to Change my plan. Scroll through the plans. Select Compare to my plan to get a side-by-side view. Compare plans and pick the one you want. Choose Select & review and follow the prompts to switch plans. Review detailed info about your offer.Click on See details, then near the bottom of the page click on "Cancel Next up". They return a message that your Next Up account will be cancelled for future bills and you'll get a credit for this month's bill next month. If you noticed late and chalked up several month's worth of bills you may have to call to get those cancelled. Hope that helps.Dec 19, 2020 · I never signed up for Next Up but found it has been on bill for months. Started after a new phone was purchased in a At&T store. Was going to pay cash for the phone but representative told me I... Aug 8, 2022 · Here are the steps to cancel AT&T Next Up: Sign into your myAT&T account. Go to the account overview and select See my bill. Select Manage installment plan under Billing & payment options. Select Learn about or cancel Next Up. Follow the prompts provided. 0. 0. View your AT&T bill Learn how to access your current bill and account balance or review past bills. ACCOUNT MANAGEMENT Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in.Monthly installment charge bill credit: For certain device offers, bill credits will be applied to your bill in equal amounts towards the device installment charge over the entire agreement term, typically 30 or 36 months. Subject to the specific terms of the offer, the minimum requirements are that: Your services must remain active and in good ...The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.View your AT&T bill Learn how to access your current bill and account balance or review past bills. ACCOUNT MANAGEMENT Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in.Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Sep 16, 2015 · Billing mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract. I'd like to remove AT&T next up from my bill. How do I go about this? Sue. ... Need help understanding your bill? Get help now. S. Sbehm. New Member ...Main steps. Add usage details. To add detailed billing to your wireless account for a monthly fee: Chat with us using the Chat button when available. Call 611 from an AT&T wireless phone. Call 800.331.0500. Visit an AT&T store.Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans.Dec 7, 2022 · Go to your account overview. Scroll to My devices and select Manage device for the device you want to check. Look in Device info. You will have an ETF if you have one or two-year service agreement and cancel after 14 days for consumer wireless service or 30 days for business wireless service. You won’t have an ETF if you’re on an ... Dec 2, 2020 · 1 Message. 2 years ago. I ordered the phone at an AT&T retailer and the guy automatically added the $5 a month charge WITHOUT TELLING ME. I noticed this NextUp charge on my statement and called AT&T customer service to remove it. It took over 3 billing cycles to clear this scam off my account. There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.Make a bill payment online without signing in! Just provide your account number or active AT&T phone number and easily pay your bill online. Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans. There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ...Do more with myAT&T. View and pay your AT&T bills online, manage multiple accounts, and upgrade your AT&T Wireless, Internet, and home phone services. Any advice on next steps or any solutions other members have discovered would be helpful as well. --- Summary Performed AT&T NEXT upgrade at my local Best Buy; Shipped old phone back to AT&T using box and prepaid label provided by Best Buy; 4 months later, $259.99 charge appears on my bill for unreturned equipmentWhen you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only.After you pay your device in full, you can upgrade (no need to turn in your old device). Pay off your phone in 36 months. Low monthly payments. $0 down*, 0% interest. *Requires well-qualified & eligible svc. $0 down for well-qual. customers only. Tax due at sale. Limits and restrictions apply. See store for details. Here are the steps to cancel AT&T Next Up: Sign into your myAT&T account. Go to the account overview and select See my bill. Select Manage installment plan under Billing & payment options. Select Learn about or cancel Next Up. Follow the prompts provided. 0. 0.
Go to your account overview. Scroll to My devices and select Manage device for the device you want to check. Look in Device info. You will have an ETF if you have one or two-year service agreement and cancel after 14 days for consumer wireless service or 30 days for business wireless service. You won’t have an ETF if you’re on an .... Cheap dividend stocks under dollar1
Go to your account overview. Scroll to My devices and select Manage device for the device you want to check. Look in Device info. You will have an ETF if you have one or two-year service agreement and cancel after 14 days for consumer wireless service or 30 days for business wireless service. You won’t have an ETF if you’re on an ...Instead of paying full price up front for a new phone, you can choose to pay with low monthly installment plan payments. You’ll get the latest phone for as low as $0 down with no interest or finance fees.Dec 2, 2020 · 1 Message. 2 years ago. I ordered the phone at an AT&T retailer and the guy automatically added the $5 a month charge WITHOUT TELLING ME. I noticed this NextUp charge on my statement and called AT&T customer service to remove it. It took over 3 billing cycles to clear this scam off my account. Nov 13, 2022 · Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ... Aug 4, 2023 · See this AT&T unlimited plan here. 2. AT&T 4GB plan| $50 to $40 to per month. The 4GB plan is listed alongside the Value Plus plan as one of the more cost-effective postpaid options. Generally ... Apr 23, 2020 · Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed. Instead of paying full price up front for a new phone, you can choose to pay with low monthly installment plan payments. You’ll get the latest phone for as low as $0 down with no interest or finance fees.AT&T ActiveArmorSM advanced mobile security2. includes spam call blocking, public Wi-Fi protection, identity monitoring & more. 50GB of mobile hotspot data per line4. Up to 4K UHD Streaming5. Unlimited talk, text & high-speed data in 19 Latin American countries at no extra cost6.It’s simple to access or manage your FirstNet or FirstNet and Family account on att.com or with the myAT&T app. Just sign in with your FirstNet user ID and password. Once you do, you can: View and pay your bill. Update payment methods, contact info, privacy settings, and parental controls. Sign up for paperless billing or AutoPay.Aug 31, 2023 · Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details. Official Solution formerlyknownas +79 more ACE - Sage • 109.7K Messages 3 years ago Authorized retailers will often automatically pad their stats by adding insurance and next up. The $5 fee allows you to upgrade when you have paid 50% of your phone off (15 months) .Negotiating your rate is one of the biggest steps in reducing your monthly bill. It can seem intimidating to negotiate with a huge company like AT&T, but again, if you hang up with the same rate you had before you called, at least you made the effort to pursue that potential saving opportunity. 3.A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge.Nov 7, 2013 · At sign up, a Next customer can buy a new device without having to pay activation fee or the $36 upgrade fee associated a standard upgrade. There's no financing fee either, and Next participants ... To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account.Dial *PAY on your AT&T phone (Spanish speakers should dial *PAGAR). Press 1 to pay with your bank account or press 2 to pay with your card. Follow the automated prompts to enter the required information. You will get a confirmation number once the payment has been made. You can also pay your AT&T bill through text message by signing up for TXT ...Oct 21, 2016 · What are the codes that you’re seeing on the bill image? Short Codes allow customers to send SMS messages from their phones using shortened phone numbers. You’re able to send text messages to short codes to access a wide variety of content, for example, retrieving trivia, weather updates, or ordering AT&T and third-party services. Nov 7, 2022 · We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ... Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed..
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